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Quality Manager formerly known as abaqis®

Mitigate risk and elevate your quality of care. Improving both clinical and business outcomes starts with a smarter, more integrated approach to regulatory training, continuing education and quality management.

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hStream Content Marketplace

Connecting you to the Best Content. Access to 75 Partners and 35,000+ Courses in our Industry-Leading Marketplace. Streamline content purchasing, updates, hosting, and connectivity for your organizational needs

NurseGrid Learn

Online store for Clinical Learners. Individual CE Credit and industry products for Clinical Learners are now available through NurseGrid Learn (Beta). Explore our robust collection of courses that provides an unparalleled level of flexibility and choice.

Practitioner Courses

Meet the DEA's new requirement under the Medication Access and Training Expansion (MATE) Act in an online, high-quality and self-paced 8-hour DEA MATE Act course specifically designed for practitioners, including Physicians, PAs, NPs, Pharmacists, Dentists and others.

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CredentialStream named the top credentialing software by G2
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2024 Annual Report on Medical Staff Credentialing
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State of the Industry: What’s Next for Healthcare Quality & Safety in 2024?
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Summer 2024's Top Choice in Healthcare Credentialing: CredentialStream
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HealthStream Executive Briefing: CMS Minimum Staffing Standards: What You Need to Know
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Clinical Placement for the Future of Healthcare: myClinicalExchange Discussion with CommonSpirit Mt Region and UW Health

Article

ICD-10: An Important and Positive Change

If you work in any healthcare environment, you know how inundated we have become with information around ICD-10--most of it leaning towards the negative end of the spectrum.

April 1st, 2021

Article

What Sacred Work Looks Like To A Patient: Telling Your Story

Our industry is overrun with jargon. We have medical jargon, jargon for the business of healthcare and jargon for every aspect of its services.

April 1st, 2021

Article

Role Clarity as the Foundation of Professional Nursing Practice

Across the country there is a deep desire to elevate professional practice in nursing. It makes me wonder: Do we see the word “professional” as merely a label or does it help to define who we are?

April 1st, 2021

Article

The Importance of Touch Communication in Healthcare

Effective communication comes in many forms, but the importance of touch communication in healthcare can have a profound impact. Learn more from HealthStream.

April 1st, 2021

Article

Online Technology Training: Why It Makes Sense for Hospitals (Q&A)

An interview with Lee Ann Hanna, Director of Education, TriStar Centennial Medical Center (HCA), Nashville, Tennessee

April 1st, 2021

Article

Changing the Patient Experience Through Improved Hiring

At a time when hospitals are required to do more with less, the importance of having the right individuals in the right job becomes both a quality of care and bottom-line financial concern. The daily interactions between caregivers, patients, and their families create impressions that last long after the patient is discharged. Top performing employees demonstrate higher levels of patient care/service, increased satisfaction, and better engagement, all of which can ultimately impact your patient loyalty metrics.

April 1st, 2021

Article

Employee Engagement: Reconnect Staff to Caring's Meaning and Purpose

I remember vividly my first experience as a patient at age 14, hospitalized for surgery to remove a lump in my breast—I was terrified! Years later, I still remember how I felt with one particular nurse. I don’t recall her name, but I remember her eyes. She saw my fear, and the way she looked at me let me know that everything would be OK.

April 1st, 2021

Article

Being There: An Encouraging Word About Hospice Care

As I presented to a group of HealthStream’s Home Care and Hospice agency clients recently, I was reminded again of the important role hospice has played in my life and the lives of others I have known.

April 1st, 2021

Article

Is Magnet® Designation Worth It?

I get asked this question or some version of it frequently: “Is a Magnet® journey really worth the time, money, and stress it takes to be successful?” Without any reservation I can honestly say YES! My journey to Magnet® was not as an early adopter. In the early 2000s my CNO announced at a Director’s meeting that we “had applied for Magnet®…and wasn’t that great!”

April 1st, 2021

Article

Helping Physicians Succeed in an ICD-10 World: White Paper

As the healthcare industry draws closer to the go-live date, ICD-10 remains a polarizing topic among healthcare professionals. While some healthcare organizations are actively preparing for a strategic rollout, others are, more or less, bracing for impact. In April 2012, the Centers for Medicaid & Medicare Services (CMS) extended the ICD-10 (the International Classification of Diseases, tenth revision) implementation deadline to October 1, 2014 at the request of some physicians, hospitals, and other industry stakeholders.

April 1st, 2021

Article

Critical Care Online Training Resources: Valuable or Meaningless?

The answer to the above controversial question is that it depends upon two critical factors: how effectively online educational courses are utilized by institutional leaders and educators that purchase and assign offerings to their constituents and how seriously individual users learn and apply the content to enhance their clinical competency and patient outcomes.

April 1st, 2021

Article

The Importance of Nurse Competency Testing and On-Going Education

It might surprise many to know that the Agency for Healthcare Research and Quality has reported that one out of every 25 patients in US hospitals are said to have been harmed by medical care. This stunning statistic accentuates the need to develop a clinical staff that is providing optimal care at all times.

April 1st, 2021

Article

Creating a Learning Culture in Healthcare

One of the responsibilities of a leader, especially in healthcare, is to create a learning culture where employees are at the very least technically competent and ideally at the cutting edge of their respective disciplines. With strong leadership, employees are never permitted to rest on their laurels regardless of age or length of employment. Nobody is permitted to practice OJR (on-the-job-retirement).

April 1st, 2021

Article

The Tragic Importance of Sepsis Training

For those of you who want to read a personal story about why hospitals are all focusing on Stopping Sepsis and Surviving Sepsis--the link below is about a 12-year old boy who died a few months ago of sepsis because the signs of early sepsis weren’t recognized by the healthcare providers. Not many things can take out a healthy 12 year old boy in 4 days – but sepsis can. The last paragraphs of the article can really break your heart.

April 1st, 2021

Article

What is Competence in Healthcare? (Part II)

While competency evaluation is obviously a tool for developing clinical and non-clinical staff, secondary – and equally important – goals of competency evaluation are to create business alignment among nursing, ancillary, and facility support staff.

April 1st, 2021

Article

The What, Where, & Why Of Coding Audits

Understanding the what, where, and why of coding audits provides a deeper understanding of what they are designed to do and the many benefits they offer to healthcare providers and systems.

April 1st, 2021

Article

How Leadership Styles in Healthcare Impact a Staff

Research has identified a wide range of leadership styles. What is the best one for your organization and how do you develop leaders that will help build a great healthcare organization?

April 1st, 2021

Article

Should I Be an Emergency Room Nurse? Questions to Ask Yourself

Here are some questions to ask yourself if you wonder about becoming an Emergency Room Nurse. Healthcare organizations can select the best nurses for the ED by ensuring that they have both the clinical and non-clinical skills to be successful in this department.

April 1st, 2021

Article

Preventing Risks Involved with Compounding Medication

Understanding the risks inherent in sterile and nonsterile compounding and incorporating established standards into daily practice is essential for patient safety. Ensure staff is aware of the risks involved with this treatment option.

April 1st, 2021

Article

The Anarchy Index: Looking at Hospital Employee Engagement

There are four questions asked in our Employee Insights surveys that determine the level of engagement in a hospital. Responses represent a four point scale and these are Strongly Agree, Agree, Disagree, and Strongly Disagree (about their level of engagement).

April 1st, 2021

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